Privacy Policy

At FuelTheRun, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.fueltherun.com (“Website”), or engage in any services we offer, including purchasing products from us.

By using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. INFORMATION WE COLLECT

We collect several types of information for various purposes to provide and improve our services to you:

1.1 Personal Data

When you visit our Website or purchase products, we may collect the following personal information:

  • Name (First and Last)
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (credit/debit card details, processed via secure payment gateways)

1.2 Usage Data

We may also collect information on how the Website is accessed and used, such as:

  • Your device’s IP address
  • Browser type and version
  • The pages you visit
  • Time spent on those pages
  • Unique device identifiers
  • Diagnostic data

1.3 Cookies

We use cookies and similar tracking technologies to track the activity on our Website and store certain information. Cookies help us improve our Website and enhance your user experience. For more information, please see our Cookie Policy.

2. HOW WE USE YOUR INFORMATION

We use the collected data for various purposes, including:

2.1 Providing Services

  • To process and fulfill your orders, including shipping, billing, and customer service.
  • To communicate with you regarding your orders, deliveries, and any issues related to your account.

2.2 Improving Our Website

  • To improve, personalize, and optimise your browsing experience.
  • To monitor and analyse the use of our Website and detect any issues or errors in performance.

2.3 Marketing and Promotions

  • With your consent, to send promotional emails about new products, special offers, or other information we think you may find interesting. You can opt out of these emails at any time.

2.4 Compliance and Legal Obligations

  • To comply with applicable laws, regulations, and legal processes.
  • To prevent fraud, investigate suspicious activities, or protect the rights, property, and safety of [Your Company Name] or others.

3. HOW WE PROTECT YOUR INFORMATION

We use commercially acceptable means to protect your personal information, including secure servers, encryption, and firewalls. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

4. SHARING YOUR INFORMATION

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers in the following situations:

4.1 Payment Providers

  • We use third-party payment processors (such as PayPal, Stripe) to process payments. These providers may collect your payment details in accordance with their own privacy policies. We do not store your payment information on our servers.

4.2 Delivery and Logistics

  • We may share your personal information with third-party couriers or delivery services to fulfill orders.

4.3 Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owners, but we will ensure that your rights under this Privacy Policy are protected.

4.4 Legal Requirements

  • We may disclose your personal information if required to do so by law or if we believe that such action is necessary to comply with a legal obligation, protect and defend our rights or property, or act in urgent circumstances to protect the personal safety of users of the Website or the public.

5. YOUR RIGHTS UNDER THE GDPR

As a resident of the United Kingdom (UK) and/or European Economic Area (EEA), you have the following rights regarding your personal data under the GDPR:

5.1 Right to Access

  • You have the right to request copies of your personal data.

5.2 Right to Rectification

  • You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

5.3 Right to Erasure

  • You have the right to request that we erase your personal data under certain conditions, such as when the data is no longer necessary for the purposes for which it was collected.

5.4 Right to Restrict Processing

  • You have the right to request that we restrict the processing of your personal data under certain conditions.

5.5 Right to Object

  • You have the right to object to our processing of your personal data under certain conditions.

5.6 Right to Data Portability

  • You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact details provided below. We aim to respond to your request within 30 days.

6. RETENTION OF YOUR DATA

We retain your personal data only for as long as necessary for the purposes set out in this Privacy Policy, or as required by law. When personal data is no longer required, we securely delete or anonymise it.

7. THIRD-PARTY WEBSITES

Our Website may contain links to external websites that are not operated by us. We are not responsible for the content, privacy policies, or practices of third-party websites. We encourage you to review the privacy policies of any third-party sites before providing your personal information.

8. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of such changes.

9. CONTACT US

If you have any questions about this Privacy Policy, or wish to exercise your rights under the GDPR, please contact us:

  • Email: hello@fueltherun.com

10. COOKIES POLICY

For more detailed information on how we use cookies, please refer to our Cookie Policy.